Horizon Recuperative Care – Los Angeles                                                                                      Terms & Conditions

Effective Date: July 10, 2026

By joining the SMS program provided by Horizon Recuperative Care, you agree to receive recurring text messages — notifications, updates, and reminders — at the number you provide, under these Terms, which adhere to the Telephone Consumer Protection Act (TCPA, 2026) and CTIA Best Practices.

1Opt-In Consent

In accordance with 2026 TCPA guidelines, participation in our SMS service requires explicit one-to-one consent. By opting in, you consent to receive messages from Horizon Recuperative Care only. Consent cannot be shared with other companies or third-party entities without your direct approval.

You may opt in through the following methods:

Web Form

Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment on our contact form.

In-Person Paper Form

Complete and sign a paper intake form that includes a dedicated section outlining SMS consent.

2Message Frequency

Message frequency varies and will not exceed 3–5 messages per day unless there is a notification event. Standard carrier rates apply.

3Types of Messages

Messages from Horizon Recuperative Care may include appointment reminders, scheduling updates, service notifications, and care coordination messages.

4Opt-Out Process

STOP

Reply STOP at any time to end messages immediately.

HELP

Reply HELP to receive support instructions, or contact info@horizoncenters.org or (323) 676-1000.

5Terms of Consent

Your consent is voluntary and is not a condition of receiving services from Horizon Recuperative Care. You may receive informational messages as described at opt-in.

6Privacy

Your mobile number and interaction data are governed by our Privacy Policy for SMS Messaging. Data is used solely for SMS delivery purposes.

Our Commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

7Message and Data Rates

Standard rates may apply per your carrier plan. Horizon Recuperative Care is not liable for carrier charges.

8Record-Keeping and Compliance

We maintain detailed logs of opt-ins and opt-outs — dates, times, and methods — to satisfy TCPA proof-of-consent requirements.

9Changes to These Terms

We reserve the right to update these Terms. Significant changes will be communicated via SMS or posted on this page. Continued participation implies acceptance.

10Disclaimers and Liability

Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

11Contact Information

Horizon Recuperative Care

Address 10900 S. Vermont Avenue, Los Angeles, CA 90044